Chevrolet Roadside Assistance in Auburn, Alabama

Car trouble always seems to strike at the most inconvenient times, whether you’re rushing to school, commuting to Montgomery, or loading up the family for a weekend trip. Chevrolet roadside assistance offers Auburn drivers reliable 24/7 support to help you get back on the road as soon as possible. Our team at Allen Turner Chevrolet of Auburn provides everything you need to know about roadside assistance when you’re stuck on the side of the road.

What’s Included in Chevrolet Roadside Assistance?

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by Jamie Street is licensed with Unsplash License

Chevrolet’s roadside assistance is designed to help you with common emergencies. If necessary, your vehicle will be towed to the nearest authorized Chevrolet dealer that’s covered under the warranty, with a maximum allowance of $100 per breakdown. Technicians will install spare tires or arrange towing if one isn’t available. Jump-start service is available for dead batteries, which is great during Alabama summers. With OnStar, you can easily unlock your car via the app or over the phone, while other services offer standard lockout help.

In case you run out of fuel, emergency fuel delivery provides up to three gallons to help you reach the nearest station, which is available three times during coverage. Assistance is available 24/7, with the added peace of mind of secure overnight storage when repairs can’t be made immediately. Minor fixes occur on-site when possible; otherwise, towing is arranged for bigger issues.

Coverage varies by vehicle age and warranty status. New Silverados may offer different assistance options than certified preowned (CPO) Equinoxes or older models without a current warranty. Check your specific coverage with Allen Turner Chevrolet of Auburn to clarify any doubts.

How To Use Chevrolet Roadside Assistance

You can get fast roadside help in various ways, including contacting the following numbers:

• Chevy Roadside: 1-800-CHEV-USA (1-800-243-8872)
• OnStar: 1-800-ONSTAR (1-800-466-7827)
• GM Roadside: 1-800-462-8782

With the myChevrolet app, you can handle towing, jump-starts, and flat tires directly. It also starts and stops engines, locks and unlocks doors, and even honks the horn in packed Jordan-Hare lots. When you call for assistance, make sure to provide your exact location with landmarks, a description of your problem, your vehicle identification number, and a callback number.

In the Auburn area, you can drop pins near I-85 exits or describe locations using businesses along Opelika Road or College Street. It’s important to prioritize safety. Pull onto the shoulders of the road or into a parking lot, turn on your hazard lights, set up warning triangles, and wait safely away from traffic.

Most towing companies aim for a response time of 30 to 60 minutes, but this can vary, especially in bad weather or on game day. Downtown Auburn gets faster service than rural areas. Keep your phone handy for updates, and be ready to assist service trucks with directions.

Chevrolet Roadside Coverage, Alabama

New Chevrolet vehicles come with complimentary roadside assistance as part of the factory warranty, which typically lasts for five years or 60,000 miles, whichever comes first. Diesel Silverados receive five-year/100,000-mile coverage since these trucks are built for heavy lifting. All roadside services are included at no extra cost for new car buyers.

If you opt for a CPO Chevrolet model, you’re still covered with solid roadside assistance. Every CPO vehicle includes a six-year/100,000-mile limited powertrain warranty, a 12-month/12,000-mile bumper-to-bumper warranty, a 172-point inspection, a CARFAX history report, and 24/7 roadside help. To earn certification, cars must be 6 years old or newer with under 75,000 miles and pass the rigorous multipoint inspection.

Once your warranty expires, you’ll have to cover roadside services yourself. Costs will vary based on your needs, your location, and available service providers. Chevrolet’s protection plans will help you extend your roadside assistance coverage. Some financing deals, leases, and extended warranties may include roadside help, too.

What Roadside Assistance Doesn’t Cover

Roadside only provides support. You still have to adhere to regular maintenance schedules to ensure that your tires, batteries, and fluids are in optimal condition. If you’re involved in an accident, call 911 immediately. There are also some limitations. Towing after a collision falls under your insurance coverage, while flat tires beyond replacing with a spare, replacing lost keys, and delivering more than a few gallons of fuel aren’t included.

Winching services are limited to 100 feet of public roads, with coverage varying according to your plan. Since remote areas may lack service providers, you can get free help from Incident Management Assistance Patrol trucks for flat tires, empty tanks, or minor issues. Keep in mind that they only operate on major routes and have limited hours.

Your Complete Roadside Assistance Checklist

Ensure that your tires and car battery are in proper working condition. Identify issues early and make the necessary repairs. Make sure you know where to find the vehicle identification number, which is usually on the driver’s side dashboard on the windshield, on the door frame, under the hood on the engine block, or on the frame in older models.

You should make sure to keep emergency supplies in your car, including water, snacks, blankets, a phone charger, and cash for providers who don’t accept cards. Other items to keep on hand are a first aid kit, jumper cables, a flashlight with spare batteries, work gloves, a tire repair kit with an air pump, a fire extinguisher, and a reflective triangle.

Save the Chevrolet roadside assistance number and download the myChevrolet app. Also, check your spare tire’s air pressure and ensure that your jack works properly. Keep all your important documents together in a folder, including the registration and insurance card, as well as the numbers of repair shops.

Get Started at Allen Turner Chevrolet of Auburn

Chevrolet’s roadside assistance gives you real peace of mind. If you’re in Auburn, Alabama, visit us for help with checking your coverage, setting up the apps, and scheduling maintenance to keep your car in optimal condition. Don’t wait for a breakdown to find out what coverage you have. Contact us today to speak to one of our expert team members. We can also help you explore your financing options, schedule a test-drive, and value your trade.